FAQ

What types of robots are available? +

Neonovas offers a variety of robots, including delivery robots, reception robots, and customized solutions for different business scenarios.

What industries or scenarios are they suitable for? +

Our robots are widely used in restaurants, hotels, healthcare, retail, and event venues, helping improve efficiency and customer experience.

How can I purchase? +

You can contact our sales team for detailed solutions and quotations.

What is the rental period? +

We offer flexible rental plans, available daily, monthly, or tailored to project needs, ensuring adaptability to different customer requirements.

Do you provide free installation and deployment? +

Yes, Neonovas provides free on-site deployment and installation services to ensure robots can be put into use quickly.

What does warranty, maintenance, and technical support include? +

We offer comprehensive after-sales support, including warranty, regular maintenance, and both remote and on-site technical assistance to keep your robots in top condition.

What is the delivery time? +

The delivery time usually ranges from a few days to several weeks, depending on the model and stock availability.

Do you have overseas warehouses? +

Yes, we have overseas warehouses in certain regions to speed up delivery.

Can I try or demo the robots? +

Yes, we provide demos or trial experiences for clients to better understand the functions and applications of our robots.